Book a Technician
Book a technician by phone, text, email or the form. You reach Edward directly, and he fits visits in Monday to Saturday at a time that suits you, anywhere in metropolitan Adelaide.
How do you book a technician: call, email or request a quote?
What do we need to know when you call?
Four things: your suburb, what you have seen or heard, how long it has been going on, and how urgent it is. With those, Edward can say which service applies, how long the visit takes, and the earliest day he can be there. Photos help but are optional.
- 1SuburbSets the travel and the day. The south is the home patch.
- 2What you noticedThumping at night, droppings, cooing under the panels, ants on the bench.
- 3How long and how badA week or a season, one room or the whole house.
- 4UrgencyToday, this week or whenever suits. Urgent jobs go first.
Where is our service area?
All of metropolitan Adelaide, from a base in the south. Aldinga, McLaren Vale, Seaford, Noarlunga, Morphett Vale, Reynella, Hallett Cove, Flagstaff Hill and Aberfoyle Park are closest; the rest of the metro area is covered on the same terms.
How do payment and invoicing work?
Edward inspects first and gives a written quote with no obligation. Payment happens once the job is finished, never up front, and every visit ends with a certified taxable invoice showing the GST, the itemised work, any variation agreed on the day and the warranty terms.
- Quote before workNothing is fitted or sprayed until you have a figure for the whole job. Anything extra is priced with you first.
- Payment on completionSettle after you have walked through the finished work. No deposit on residential jobs.
- Certified taxable invoiceIssued on the day, with the detail landlords and insurers ask for.
Not sure which service to ask for? Read about general pest treatments, possum removal or solar bird proofing, or just describe the problem and Edward will tell you.
What do people ask when they book?
How soon can you attend?
Edward is available today, working Monday to Saturday with flexible hours across Adelaide. Urgent jobs such as a possum trapped inside, a bee swarm or a bird-mite outbreak are fitted in first. When you call, you are given a confirmed day and a time window for your suburb, not a vague promise.
How do I pay?
Once the work is done and you have seen the finished job. The certified taxable invoice comes at the same time, with the GST shown and the warranty terms written on it. No deposit is taken for residential work.
Do you quote over the phone?
Edward will give you a clear idea of what the job involves and what moves the price, but the firm quote comes after he has inspected, because entry points, array size or how established an infestation is cannot be judged over the phone. The quote carries no obligation.